Shipping policy
Shipping Policy
Last updated: 19may2025
At VENNart, we are committed to delivering your order with the utmost care, ensuring a seamless experience from our hands to yours. Please read our shipping policy below for details on how and when your order will arrive.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been prepared for dispatch, you will receive a shipping confirmation email with tracking details.
2. Domestic Shipping (Sri Lanka Only)
We currently offer delivery within Sri Lanka.
Shipping times may vary slightly depending on your location.
|
Region |
Estimated Delivery Time |
Rate |
|---|---|---|
|
All regions (Sri Lanka) |
2–5 business days |
LKR 450 under 1kg |
We are proud to offer reliable local delivery through trusted couriers to ensure your order reaches you safely and on time.
3. Shipping Delays & Responsibility
While we strive for timely delivery, delays can occasionally occur due to courier schedules, weather, or unforeseen circumstances.
Please note that VENNart is not liable for any delays or lost packages once dispatched. We recommend closely tracking your shipment and contacting the courier with any delivery concerns.
4. Address Modifications
If you need to make a change to your shipping address, please notify us within 24 hours of placing your order by emailing us at:
shop@vennart.com
5. Support & Contact
For any inquiries regarding your order or shipping status, feel free to reach out to us via:
info@vennart.com
WhatsApp: +94 76 076 4054
We are here to assist you with care and attention, reflecting the standard of excellence we bring to everything at VENNart.